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Jansgggg's avatar
Jansgggg
Rising Newcomer
3 days ago
Solved

I want to change m primary email

Hi 

I’m a stucked as my primary email on my EA account I can no longer access and sign in now using one of my linked ps account only.

I cannot change any info on my personal profile as it says it will send verification to my old email so I can make changes which makes sense.

Can you please advise on how I can change my old primary email to my current one?

I am aware EA answers HQ don’t too much go into this query but could you then please advise where on EA help I can chat to as detailed in the instructions attached as it doesn’t specify this particular query as even with the instructions on the site it doesn’t specify where I can “start a chat” or “chat with us” as all I want to do is start a chat window etc? i searched every where in the site I CAN’

T FIND IT 

  • Jansgggg 

    If required, click the following link for help contacting an Advisor: 

    https://help.ea.com/help/faq/using-ea-help/

    Thanks.

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Jansgggg 

    If required, click the following link for help contacting an Advisor: 

    https://help.ea.com/help/faq/using-ea-help/

    Thanks.

  • Jansgggg's avatar
    Jansgggg
    Rising Newcomer
    3 days ago

    It’s the same thing man I know this link, i searched 10 times the chat button doesn’t exist in my screen 

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