Forum Discussion
Tno941
1 month agoNew Novice
EA_Aljo
I opened a new ticket and specifically asked for a different verification method:
"I no longer have access to the email address linked to my EA account, ***my account email***, and I need help changing it.
I have already tried the recovery process, but it has not worked. When I launch an EA game as instructed, two step verification is triggered and the code is sent to the email address I can no longer access.
I am requesting a different method of account verification for my EA account."
I get this canned response every time:
"We have successfully started device recovery. You can follow the below steps and complete the recovery flow.
- Launch any EA game on your console.
- Follow the on-screen instructions to update your email address, and password.
- After entering the new details, you’ll receive a verification code on your updated email address.
- Enter the code to confirm the changes.
Once done, your account recovery will be completed successfully."
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