Lost access to my email account
Hello EA, I lost access to my email. Is there a way to recover my account as I have multiple games bought there? I keep receiving code requests to which I have no access anymore because the two ste...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHi there,
As you don't have access to the email anymore, you will need to contact EA Help Support for assistance: How to get help with your EA Account
Let us know if you have any further questions,
Hi
your suggestion sends me back to creating a case and waiting for an advisor.
I already tried that and no one has contacted me and they flagged my case as resolved even though it isn't resolved and I still cannot run my games.Is there an email address where I can write to a real person who can help me change my email for EA account? I created a new case, but I doubt anyone will respond.
- EA_cuervo
There are no direct email addresses to contact. When creating a new case, did you get the option to start a chat? If you're not getting the chat option, can you please try selecting "EA Account" as the product and "I want to update my EA account information" as a subject? That usually gives you the option to start a chat.
