Forum Discussion

MADMAX0244's avatar
MADMAX0244
New Novice
23 days ago
Solved

Main Account Banned

Came back from a 3.5 month hiatus to my EA account completely banned, passwords been reset without my knowledge and can’t seem to get a password reset email no matter how many times I request one.  ...
account info
discussion
ea help
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
22 days ago

MADMAX0244​ 

Check the link below for info on securing your account:

Secure a potentially hacked account

We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

How do I appeal a ban

Thanks.

MADMAX0244's avatar
MADMAX0244
New Novice
10 hours ago

I’ve already attempted to reset the password but I never receive a password reset code so I’m basically locked out of my account, I just tried, put the correct email in and still not getting anything. 

I’ve even tried contacting EA Support through this new account in the past to try and resolve it but because it would be a security breach they wouldn’t allow it and have since blocked me from going through the process to use the EA Chat system on this account. 

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!2,561 PostsLatest Activity: 2 hours ago