My account was hacked

Subject: Request for Assistance – Hacked Account and Unauthorized Access (Account: Sherdders)

Hello EA Support Team,

My name is Napatsakorn, and I am the owner of the EA account "Sherdders".
My account was accessed by an unknown third party without my permission. This person changed both the email address and password associated with my account, and I am not sure when these changes occurred.

Previously, I had already reported that my account had been hacked. The unauthorized user then played Apex Legends using cheats, which resulted in my account being banned. I contacted EA Support regarding this issue, but unfortunately, there has been no update or progress since then.

As of now, I can no longer access my account through any method. I used to be able to log in through my linked Google account, but today I found that even that option no longer works. My original Email : 

([edit: email address removed])

I kindly request your assistance in reviewing and investigating this issue once again. I am the rightful owner of this account, and I would really appreciate your help in restoring access or providing an update on the case.

Thank you very much for your time and understanding.

Best regards,
Napatsakorn
(Account: Sherdders)