Hi there,
I’m sorry to hear that your main EA Account may have been compromised.
Please contact our support team again using another account you can access, or continue as a guest without signing in.
Make sure to have the following information ready.
- The email address you used to make your EA Account.
- Any usernames or console IDs (e.g. Xbox Live Gamertags or PlayStation™Network Online IDs) connected to your EA Account.
- Any invoice numbers from games you’ve bought from our store or product codes for your games.
- If you’re trying to get back into a mobile game, have your mobile game’s ID ready.
