Forum Discussion
2 Replies
- th8d68tq54xq5 minutes agoNewcomer
Hi, I have the same Problem too. EA help ain't doin it. This is new created account btw
- EA_LunardustCat13 hours ago
Community Manager
Hi there,
I’m sorry to hear that your main EA Account may have been compromised.
Please contact our support team again using another account you can access, or continue as a guest without signing in.
Make sure to have the following information ready.
- The email address you used to make your EA Account.
- Any usernames or console IDs (e.g. Xbox Live Gamertags or PlayStation™Network Online IDs) connected to your EA Account.
- Any invoice numbers from games you’ve bought from our store or product codes for your games.
- If you’re trying to get back into a mobile game, have your mobile game’s ID ready.
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