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Pleasedog's avatar
Pleasedog
Rising Newcomer
6 months ago
Solved

My original email was stolen.Please help me.

My original email was stolen, and now I can't play EA games even after buying new ones on Steam. I keep trying to change my email, but I still need my original email to confirm. I really like the Ba...
account info
  • danisoff's avatar
    danisoff
    6 months ago

    Hello Pleasedog,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
6 months ago

Hey Pleasedog,

Just adding to what danisoff said, you will need to contact EA Help Support for assistance with account changes. Apart from that, we can try to share some further information on what to do in case your account is hacked. The following article has some useful information that might help you in recovering your account: What to do if your EA Account has been hacked

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