NEED COMMUNITY MANAGER
So after 19 1/2 hrs nonstop in EA live chat and someone opened my ticket finally after getting the email issues resolved he informed me that community managers are able to file complaints and get thi...
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Mine’s been stuck at 0 mins for HOURS and then by the time someone actually responded to my request, I fell asleep and the ticket is considered closed, so I had to reopen another ticket (and subsequently wait for hours AGAIN). This is such an abysmal management from EA.
Still have yet to get a single reply from ANY community manager, and have cases filed for review with Quality Assurance on the EA help website, IF/WHEN anyone does get to an agent make sure to tell them you want your case flagged for review. The live agents wont submit a complaint according to them that power remains with COMMUNITY MANAGERS(IF ONLY THEY WERE HERE IN THE COMMUNITY), You can scroll the forums yourself and see 0 engagement since BF6 release, for any topic people out here marking their own cases with SOLUTIONS because THE SUPPORT IS NOWHERE TO BE FOUND
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