Hello my name is [CM edit]
I bought the deluxe edition but only one game loaded which was college NFL 27 didn't I tried looking at purchase history but it is coming up as silkgo 987 I gave that system to my grandson and I thought my name [CM edit]would be on the account but I can't see a y history And I been a long time member of Ea sports sence 2008 and you help find my NFL game that is apart of the vip package I bought only college football down loaded
Community ManagerThanks for reaching out.
From your forum account, it looks like the version you purchased may be the College Football 27 PS5 version. Please make sure that you or your grandson is signed in to the correct account on the console.
I’m not seeing a similar ID "silkgo 987" linked to your account from here. If you believe there may have been a purchasing mistake, I’d recommend contacting the platform or retailer where the purchase was made so they can confirm the order details for you.
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