never broken any regulations, but recently I received two violation notices

Spieler2wei​,

Hmm, so it's not letting you make a case? What happens if you try to create one from an incognito window without signing in? Does that give you the same error?

I have never violated any regulations, yet I have received notices for violations twice recently. In the past, I used to receive an email when I broke a rule, but in the last two days, I received a warning once and today a suspension notice. However, I was not notified via email, and the reason for the suspension is not provided. I do not understand why this is happening, given that I clearly have not violated any regulations recently

+ i tried reaching out to our terms of service team via the steps in the article that I shared already\

i need live chat or really need help

The method you suggested isn't working. What should I do? (Please don't say you can't help.)

Even when I try to appeal, "Case not created" is displayed

Spieler2wei​,

Have you tried reaching out to our terms of service team via the steps in the article that I shared already?

Previous rule violations were notified via email with the exact reason stated, but on the 3rd, a rule violation was unilaterally reported only on the EA website without any email notification or explanation. Today, on the 9th, I received a 3-day suspension for the same rule violation. Clearly, no email arrived in my trash or spam folder, and I cannot create a case when I try to submit an inquiry. I attempted live chat, and although the representative said they would send an email, it has not arrived. However, the code number is sent to my email normally when I log in. I received a warning and a suspension despite clearly having violated any regulations this time. Furthermore, I have not received an email. I urgently need live chat