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dannyboy82's avatar
dannyboy82
Rising Newcomer
3 months ago

No response from EA help

Hi, I have submitted a help claim 3 times via ea help, regarding an account hack and some players stolen. No cases are being created. Any advice how to contact otherwise?
advice
ea help
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 months ago

Case history is what I meant

Darko

swisscrasher's avatar
swisscrasher
Rising Newcomer
3 months ago

I also have the same case from 10 and 11.12.2025. Yes, this problem is not registered in the case history. Can you advise?

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Have you received emails from the team related to the case?

    Darko

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