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75oze9j7yxqp's avatar
75oze9j7yxqp
Seasoned Newcomer
23 days ago
Solved

No Response from TOS Team

Hi Guys,

I recently found out that I was being blocked by Bots automatically without any actual review.

My account was banned 2 years back. It had a Suspension 4 years back for 7 days without any reason and 2 years back it was banned for hateful conduct.

I was told that I would get a warning. But I was banned without any 2nd warning or suspension. Is it possible for me to connect with someone or somehow get my case to the TOS Team.

account info
discussion
ea help

4 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    22 days ago

    If you reach out to them via the steps above, it goes to our ToS team. You can always see the status of your case here. If they're still looking into it, I can only recommend that you're patient until they're finished looking into it for you.

  • 75oze9j7yxqp's avatar
    75oze9j7yxqp
    Seasoned Newcomer
    23 days ago

    This is the Latest Case Id for my appeal.
    214749984
    Please have it reviewed by someone TOS team. I atleast need a proper details on why I was banned on 1st attempt itself without any prior warnings. It feels too strict on me.

  • 75oze9j7yxqp's avatar
    75oze9j7yxqp
    Seasoned Newcomer
    23 days ago

    I filled out the webform multiple times. But it never went through TOS Team. Is there any other way you can guys can help to atleast provide me with a chance to appeal.

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