not receiving verification code and support didnt help.
I have been trying to log in to my EA account using Steam for over a year now, and the app says it will send me a six-digit verification code—but it never gets sent. I have tried contacting EA support through chat twice.
The first time, the support agent added a secondary email and sent the six-digit code to that email. It worked once, but when I tried to link my account with Steam again, it asked me to verify again, and this time it didn’t send the code to either the primary or the secondary email.
The six-digit code worked once some years ago. In 2024, when I wanted to play again, it asked me to verify my credentials and said it sent another six-digit code, but it never reached my email.
The second time I contacted chat support, the agent asked me questions like which games I owned and requested proof of purchase (I sent screenshots of my Steam purchase history), my Steam account name, and even my IPv4 address. However, he said it wasn't enough and told me I would need to start another chat to try again.
I’m so frustrated. The main games I used to play are from EA. I’ve bought almost the entire Battlefield franchise, but I can’t play them anymore. This is unfair.
