Forum Discussion

FlyingTRex430's avatar
FlyingTRex430
Rising Newcomer
5 days ago

Not getting verification email

For the past month ive been trying to change my main email for this account, but whenever it sends a code to verify, I don't get it. Ive tried looking into the spam folder and everywhere else. But I cant even access the basic settings without that code

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey there, if you're not getting verification codes, try resending the code. If that doesn’t work, make sure: 

    • your inbox isn’t full
    • you’ve checked the spam folder
    • you or your service provider haven’t blocked us
    • you’re logged in to the right EA Account.
    • If you’re logged in to a different EA Account, your codes might go to the wrong email.

    If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email. If none of these steps resolve the issue, please contact EA Help here. 

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!2,355 PostsLatest Activity: 21 minutes ago