Forum Discussion
Hi, I've contacted the support again and the agent told me that my Steam account is not linked to any EA service, and that the problem is on steam's behalf.
I then contacted Steam about this, this was their response:
"Hello,
Thank you for contacting Steam Support.
We acknowledged that you already contacted EA support for help.
However, linking and unlinking a Steam account and a game or service is an external process. Steam Support is not able to modify or unlink your account.
To unlink this product from your Steam account, you will still need to contact EA support team again for further assistance.
Steam Support".
Why is EA sending a verification code to an e-mail i don't know and why is it doing it in the first place? If my steam is'nt even linked to any EA services according to the agent?
- EA_cuervo16 days ago
Community Manager
To identify what could be happening here, you will need to contact EA Help support again, as we're unable to check your account here in the EA Forums. For information on how to contact EA Help, please see: How to get help with your EA Account
About EA Community Discussion
Recent Discussions
- 10 minutes ago
- 32 minutes ago
- 40 minutes ago