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brooks2014's avatar
brooks2014
Seasoned Newcomer
3 days ago
Solved

Permanent Transfer Market Ban — Legitimate Trading Flagged as Coin Distribution?

Hi all — looking for advice from anyone who has dealt with a permanent transfer market ban for alleged “balance transfer” / coin distribution. I believe my account was falsely flagged. I have never ...
  • EA_Darko's avatar
    18 hours ago

    Hey brooks2014​ sorry to hear that you are having issues with your account.

    If there is a ban on your account, then the best thing that you can do is start by taking a look at this help article

    We on the forums don't have the ability to discuss your account with you or any actions that have been taken by the team.

    What we can do is get you to the best support for you, when you appeal a ban with the team, using the link I shared above, a member of the team will review your appeal and investigate your account.

    If your appeal has been declined by the team then the best thing to do is to gather as much additional info as possible and speak with the team again to appeal.

    I understand how frustrating it can be, especially when you have already appealed and been declined. All appeals are looked into by a human member of the team who takes all info into consideration. 

    Darko

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