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mayao101's avatar
mayao101
Seasoned Novice
6 days ago
Solved

Problem with purchasing in Sims 4

I can't purchase any Sims 4 packages during the mid-summer sale - I can only buy the bundles that are prepared in advance by EA. The app says that there is a problem updating the cart. I contacted th...
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  • EA_Darko's avatar
    EA_Darko
    22 hours ago

    If the issue is still ongoing for you then I'd suggest speaking with our live support team here: https://help.ea.com/en/ 

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 days ago

I understand but can you try what I suggested above just to test mayao101​ 

Darko

mayao101's avatar
mayao101
Seasoned Novice
6 days ago

Yes- I tried and still there is no change unfortunately. I also tried to add to the wishlist, and there is the same pop-up EA_Darko​ 

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