Hello, I recommend contacting EA Help. Personal information (account linking) issues cannot be resolved through the forums.
https://help.ea.com/en/customer-care/
Hi guys,
Thank you all for the advice.
Here's an update of what's happening so far.
I have logged a case with them multiple times. What happens is I wait hours for them to connect and sometimes I miss them and they close my case with no resolution.
Other times they will send an email saying they connected and send me link to the home page for EA.... Which is useless. I can't even communicate with them. When I click into the case the speech bubble is gone. My only option is to add another issue to the case which restarts the queue.
I cant put into words how frustrating this has been.
Community Manager
Community Admin
