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bb4b03a9873da419's avatar
bb4b03a9873da419
Newcomer
17 days ago
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PSN

I’m having a problem with EA because I can’t use my PSN account that I use for EA. I reset my password so many times and still can’t use it
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  • EA_Mako's avatar
    EA_Mako
    17 days ago

    Hey bb4b03a9873da419​,

    Sorry to hear you're having some trouble getting back into your account. Are you resetting the password for your PSN account, or for the EA account?

    If you've been resetting your PSN password, I would instead try resetting the EA account password. 

    If you're still unable to access your EA account directly after that point, please contact support so they can help out. If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
17 days ago

Hey bb4b03a9873da419​,

Sorry to hear you're having some trouble getting back into your account. Are you resetting the password for your PSN account, or for the EA account?

If you've been resetting your PSN password, I would instead try resetting the EA account password. 

If you're still unable to access your EA account directly after that point, please contact support so they can help out. If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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