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Edgaitas's avatar
Edgaitas
Seasoned Newcomer
31 days ago
Solved

Recovering account

Hi, 
My account as been hacked, ive changed everything i could for a better security, although i cant change the email, the reason: ive changed the email too recently. 

Now im stuck with the hackers email in my account for whats left of the 30 days cooldown (or so ive read). Ive the two factors authentication but it seems EA always asks if i want it on the authentication app (as i have it) or email, so it seems the hacker as at least an window to exploit if he wants.

Any tips how to go around this?

account info

3 Replies

  • Edgaitas's avatar
    Edgaitas
    Seasoned Newcomer
    31 days ago

    Thank you so much for your help, i was on that site before and somehow i missed the EA account option

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    31 days ago

    No worries, there's a lot of topics to choose from! Glad I was able to help.

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