Rude agents at EA
I was hung up on and was hung up on twice. Actually by by agents trying to help me. I'm sure they have an excuse but but I need help trying to understand. I have the whole text log by the way. Also i...
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EA_mplsnow
Community Manager
Community ManagerHey RyuHeka,
Sorry to hear that the advisors you were engaging with ended the chat before reaching your preferred resolution.
When it comes to compensation, neither live support nor we here on the forums are able to support that, as it isn't up to us to decide, unfortunately. If there are any features in particular that are negatively impacting your experience, please feel free to create a constructive thread to share your feedback with us. While we might not reply to every thread, we are reading what our players are sharing and passing that feedback along: What EA staff here can help with.
Regarding the support specialist challenge, if you're referring to it not tracking, we've notified the studio of this and it's being investigated. I'm afraid we don't have any updates on progress or when to expect a fix, but once we do, we'll update this thread: Support Specialist 2 Challenge Not Completing.
Thanks for your patience and understanding in the meantime!
Thank you so much for your diligence as this is what I appreciate is just up front. Thank you. Just wondering why they put out an update today if it's been in the tracking like like don't put out an update that fixes mortars quote" if people are like unable to actually play the game
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