Servers not connecting on new internet

Hello! I was told to write this from a customer support member but I recently just moved into my first apartment and with my new wifi I haven't been able to get online to any EA games for over a week...

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Seshepard

Rising Novice

3 months ago

I have already gone through all of these steps with Xbox support and it didn't fix it. We went as far as doing a full factory reset to my xbox, and even still I was not able to connect to EA servers.