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DeDX3's avatar
DeDX3
Seasoned Newcomer
6 months ago

Someone else linked their EA account to my Steam now I can't play games.

I just purchased BF1 on steam and created an EA account just to find out someone else has linked their account with my steam. Now I can't launch games. I never had an EA account before. This is what...
account linking
DeDX3's avatar
DeDX3
Seasoned Newcomer
6 months ago

A case for my query has been created but I don't see a follow up on it :(

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Since this is an account-related issue, I suggest that you contact them via chat: 

    How to chat with EA Help

    1. Log in to your EA Account.
    2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
    3. Select Chat with us or Start chat.
    4. Fill in the contact form with your:
      • first name
      • last name
      • e-mail
      • platform
      • subject (a short description of your issue)
      • attachments (e.g. screenshots, documents, links).
    5. Select Send.
    6. A chat window will open when you’re transferred to an advisor.

    After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.

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