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KMARC0990's avatar
KMARC0990
Newcomer
22 hours ago
Solved

the change from origin to EA; no expansion packs; old email; help?

I made this account with a very old and outdated email. I don't have any of my expansion packs but I cant access my payment history or change my email cause they keep sending the code to the old email. I cant log into the old email due to inactivity but I cant use the old email to make a new email!!!!

??? maybe I can check bank statements but even if so!

who do I reach out to about the expansion packs when I get the receipts 

  • Heya KMARC0990​ If you're not able to access the email associated with your EA account, you can reach out to the live support team to explore some options- here on the forums we aren't able to help with account recovery.

    You can contact live support for more help on this from the site here

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    18 hours ago

    Heya KMARC0990​ If you're not able to access the email associated with your EA account, you can reach out to the live support team to explore some options- here on the forums we aren't able to help with account recovery.

    You can contact live support for more help on this from the site here

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