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1 Reply
- EA_Mako1 hour ago
Community Manager
Hey vindicator-1wE,
Sorry to hear you were having some trouble getting this process started. To clarify, an advisor is there to verify the owner of the account and to make sure all the relevant information is removed and handled in accordance with the appropriate requirements.This is essentially preventing someone else from just logging in and deleting your entire account. They just need to make sure the request is coming from the actual account owner.
Can you try this link to open a new case directly? You should have the option to just select Delete EA Account as the issue to get this process started.
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