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Sodium2003's avatar
Sodium2003
Seasoned Newcomer
5 months ago
Solved

Unable to connect

Anyone help with this? No error code but i can't open the game same problem with my firend

 

ea help
  • EA_Lanna's avatar
    EA_Lanna
    5 months ago

    Hi Sodium2003​, 

    That error message signals issues with connecting online to the game. Troubleshooting can help improve connectivity. I'll share some steps you can try to resolve that error message. Could you share what device you're getting this error on? The steps change depending on the device you're playing from. 

    - EA_Lanna

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi Sodium2003​, 

    That error message signals issues with connecting online to the game. Troubleshooting can help improve connectivity. I'll share some steps you can try to resolve that error message. Could you share what device you're getting this error on? The steps change depending on the device you're playing from. 

    - EA_Lanna

  • Sodium2003's avatar
    Sodium2003
    Seasoned Newcomer
    5 months ago

    after 2 day its ok already now. Thanks for replying

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