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heke5cqegfog's avatar
heke5cqegfog
Seasoned Newcomer
9 hours ago

Unable to contact a EA advisor

A couple of days ago i contact EA advisor Versha C about problems with my account and she told me to switch to the account i was having problems with and contact a advisor. so i did and tried to contact a advisor but i am unable to click my "contact a advisor' option. it is clouded. does anyone know how to fix this.

ea help
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1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hey heke5cqegfog​ if you log into the other account that you used previously are you able to contact an advisor?

    What is the issue with your main account that you need to discuss with the team?

    Darko

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