Forum Discussion

Stevo2653's avatar
Stevo2653
Rising Newcomer
2 days ago
Solved

Unable to link account

Have found my PSN account has been unlinked, when I try to re-link it I get the error "Your accounts can’t be linked because your PlayStation™Network account  already linked to your EA Account for @disabled.ea.com. An EA Account can only be linked to one PlayStation™Network account in its lifetime."

I've already logged a support case and both times it just gets closed with zero communication from EA support (just gets 'resolved').

account linking
  • danisoff's avatar
    danisoff
    16 hours ago

    Hello Stevo2653,

    Only support can assist you with this issue. Try using the email option to talk to support or open a different case with the chat option. 

2 Replies

Sort By
  • danisoff's avatar
    danisoff
    Hero
    16 hours ago

    Hello Stevo2653,

    Only support can assist you with this issue. Try using the email option to talk to support or open a different case with the chat option. 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hi Stevo2653, 

    danisoff is correct; you'll need the support team's help. I'm a fan of live chat as it's a conversation that happens in real-time, so often times it's quicker than email. Click on this link and scroll down to Still need help. Can you see the live chat option?

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!430 PostsLatest Activity: 57 minutes ago