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Unfortunately, as I said, nothing on the page works except for the automated help button which simply wants to send a verification code. Can't access any of the topics.
Do you have a different device you can try accessing the help site on?
- ghsmith5510 months agoRising Novice
I tried accessing the site using my Android phone. Absolutely nothing on the site works with the sole exception of the little autohelp button in the lower right-hand corner, which has been completely useless since all it does is try to send the verification code to a non-existent e-mail account.
- EA_Aljo10 months ago
Community Manager
Have you tried another device besides your phone? Did you also try putting your browser into desktop mode?
- ghsmith5510 months agoRising Novice
I have two devices, my $11,000 gaming desktop PC, which I built from the ground up (not just buying components off of Amazon or NewEgg) with a 43" 4K IPS monitor, and my phone which I use solely for making phone calls. I have tried five different browsers (Firefox, Chrome, Opera, Vivaldi, and Microsoft Edge). I did try putting the phone into desktop mode. The site does not work. I should not be having to jump through 20 million hoops just to simply change a password.
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