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Dorukium1's avatar
Dorukium1
Seasoned Newcomer
5 days ago

Unable to Open New Case for Account Recovery

Hello, I am currently unable to recover access to my old EA account. I was previously advised by EA Help to open a new case and contact support again, however I have not been able to successfully c...
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PookieWolfe's avatar
PookieWolfe
Rising Newcomer
2 days ago

i legit cant make ur stupid EA chat bot get me an agent, my accounts just been banned. ive weaseled my way back in through Apple ID and now i cant change the Email so the hackers email is still there if he wants to change all my hard work back.

 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. You'll need to open a case with an advisor by using the 'Contact us' button at the bottom of this page. Make sure you click on the article the bot recommends. Then, you should have the option for starting a chat with an advisor.

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