Forum Discussion

KKayog's avatar
KKayog
Newcomer
4 days ago

Unable to receive the verification email. Login failed.

My original account ：[edit: email address removed]. I have tried various methods (including using a VPN) but I still cannot receive the EA verification code. The above reasons have prevented me from ...
account linking
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
3 days ago

Hey there, if you're not getting verification codes, try resending the code. If that doesn’t work, make sure: 

  • your inbox isn’t full
  • you’ve checked the spam folder
  • you or your service provider haven’t blocked us
  • you’re logged in to the right EA Account.
  • If you’re logged in to a different EA Account, your codes might go to the wrong email.

If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.

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