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bbgotaGun's avatar
bbgotaGun
Newcomer
3 months ago

Unable to receive verification codes for EA Account

I am writing to report a critical issue with my EA account. I am unable to log in to the web-based game store because I am not receiving the verification codes sent to my email address. I was able t...
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EA_Poppy's avatar
EA_Poppy
Icon for Community Manager rankCommunity Manager
3 months ago

Hi bbgotaGun​,

Have you checked your spam folder to see if the emails ended up there? 

Also check that your inbox isn't full and test if you can receive other emails. 

If you still have an old email from ea@e.ea.com, open it and allow images to be displayed. Then, resend the code and check if you receive it.

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