Unable to unlink my old PSN account
My email online ID is diff but when I want to link its say this email already link with another ID? Confuse
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey 12175536.
Unfortunately an EA account can only ever be linked to one of a specific type of account in its lifetime. If you look at our unlinking article:
When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.
You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.
That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.
Hi, I do understand this. What im saying, my email Login in PSN showing different Online ID but when I click to link its show same email but different ID. When the showing ID not found in my PSN account, how do I click unlink.
- EA_QueenBee
I don't entirely understand the issue from your explanation. So if i have this right:
- You log in with email A and have ID A.
- You click to link with your EA account which shares email A, but shows ID B is already linked.
- When you try to unlink ID B, there isn't an option.
Do I have that right?
Yes. Correct
