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kb11s8u4al33's avatar
kb11s8u4al33
Rising Newcomer
6 months ago
Solved

Unauthorized EA Account Creation Using My Email and Permanent Closure Notice

Hello EA Support, I am contacting you regarding a serious issue involving my email address and an EA account I never created. Timeline of events: 1. [Aug 10] – I unexpectedly received an email fro...
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  • kb11s8u4al33's avatar
    kb11s8u4al33
    Rising Newcomer
    6 months ago

    My account has been hijacked for illegal activities, causing damage to both me and EA! I do not want to fill out any more forms — I need a hotline to contact Customer Support immediately! My account has been banned, so don’t tell me to log in with that account to do anything, because I can’t.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      6 months ago

      I understand that you are frustrated kb11s8u4al33​ but there is nothing more that we can do.

      You will need to follow the steps I linked.

      Darko

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