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MU-JB7QB's avatar
MU-JB7QB
Seasoned Newcomer
9 days ago
Solved

Unjustified Ban

ok so recently i Had an apex account on steam, i made multiple purchases and played for around 80 hours, i wanted to start fresh, so i made a new account, i looked up can you get banned for unlinking steam account from ea, and it clearly states that you CANNOT receive a ban. i had no ban on my main account nor my second account, i tried to play apex a day later and it says my account was banned for breaking tos on ea, all i did was unlink steam account and link a new one, can a EA support person please help me with this. i tried asking support what i even got banned for and they wouldnt tell me except breaking tos. I even looked up before of you could get banned for unlinking, i dont know why it is a option if im not going to be able to play apex on steam again, i just feel like its dumb i spend all this money on apex ot get an heirloom just to get banned for unlinking an account whenever it says i can. please someone help me.

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 days ago

    You will need to direct any ban related questions to our team using the link I shared above MU-JB7QB​. We cannot assist with any such issues.

    Darko

  • MU-JB7QB's avatar
    MU-JB7QB
    Seasoned Newcomer
    4 days ago

    hey dakro! im not inquiring about the ban im wondering why i even got banned for unlinking my steam account, it says i went against the rules but on your site you can unlink accounts as you please now my steam account is linked to a lvl 1 banned apex account so i cant play apex anymore because i was banned for no reason. literally unlinking an account from steam gets you banned? it clearly states that you can unlink so idk, i tried the support but i get the same answer every single time. can you actually read this and help me