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ASUS-StrixGaming's avatar
ASUS-StrixGaming
Rising Newcomer
5 months ago
Solved

Unlink my PSN account from a hacker ea account

Hello, My PlayStation Network (PSN) account was hacked on September 11, 2022. During that time, the person who had access to my PSN account linked it to their EA account using the email address b***...
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  • EA_Aljo's avatar
    EA_Aljo
    5 months ago

    Hi there. We're not able to help with hacked accounts over the EA Forums. Please see the article here for assistance. 

    Also, our system automatically removes email addresses. In the future, make sure you do not post email addresses on any public forums. They can be used to compromise an account.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

Hi there. We're not able to help with hacked accounts over the EA Forums. Please see the article here for assistance. 

Also, our system automatically removes email addresses. In the future, make sure you do not post email addresses on any public forums. They can be used to compromise an account.

  • ASUS-StrixGaming's avatar
    ASUS-StrixGaming
    Rising Newcomer
    5 months ago

    How come you can't help me? Support doesn't reply at all. I'm planning to buy a fc 26 and a BF 6 and I don't have them linked to my account so I'd rather not buy them.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 months ago

      You need to verify ownership of the account and that's not something we have the ability to do over the forums. Which is why you have to open a case with an advisor since they can go through that process.

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