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AgacheBogdan's avatar
AgacheBogdan
New Novice
8 days ago

Unlink problem help me!!

Please help me, I added my PlayStation account and I can't because it's added to another account where I no longer have access to the email and I want to add a good email. Please help me quickly!

9 Replies

  • KernowTR's avatar
    KernowTR
    Seasoned Newcomer
    8 days ago

    Hi guys,

    I'm trying to link my EA account to my steam account to play the bf6 beta, and i've gone to link my Main Steam Account to my EA account and for some reason my EA account has been linked with an email address that is 100% not mine, I believe my account must have been compromised and they've linked an email that I can't access at all, how do I go about resolving this issue? 

    Thanks in advance.

     

  • SiljakCT's avatar
    SiljakCT
    Rising Newcomer
    8 days ago

    Same here. They made it really difficult for no reason

  • Devtaker721's avatar
    Devtaker721
    Seasoned Newcomer
    8 days ago

    I’m having the same issue here im trying to connect my EA account to my PlayStation account but the email link to email I don’t know or have 3 days i trying get EA to resolve this problem but I got nothing from them.

  • imrcool's avatar
    imrcool
    New Novice
    8 days ago

    Mine doing the same thing. EA doesn't care. They rely on bots and programs instead of investing in people to do the job.. its all about the bottom dollar.  Just wait it'll change once they remove them from the board of directors 

  • imrcool's avatar
    imrcool
    New Novice
    8 days ago

    Yea I sent like 3 different messages. I bought the game and cant even freaking play it

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 days ago

    AgacheBogdan​ 

    If you do not have access to your email address, we need you to please make contact with an EA Help Advisor for assistance.

    EA Help

    Thanks.

  • Halliday869's avatar
    Halliday869
    Seasoned Newcomer
    7 days ago

    Hi everyone I've been trying to get through to advisors for almost a week. I have unfortunately missed out on the first weekend of BF6 Beta. And I need help

    I have created 2 cases but still no luck getting an advisor. My EA account was inactive for a couple of years and I was prompted to reset password but I no longer have that email account. I have since created a new EA account under my email I use daily but I cannot link it to my Xbox platform. I need help linking my new account to my platform so I can start playing EA games again. 

    Thanks in advance 

  • imrcool's avatar
    imrcool
    New Novice
    7 days ago

    We all in the same boat. I promise we are not the only ones. I know of at least 20 other people having the same issues and stuck with a game we csnt play. I mean we can if we made a new account and all. But that isnt the point. I dont want to change my account due to EA not having the right staff and hardware to keep up with the growing demand.

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