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0rb1t_ttv's avatar
0rb1t_ttv
Seasoned Newcomer
25 days ago
Solved

unlinking account before date

i messed up the account linking and now i cant unlink my sony account before the set date is their a way i can fix it
account linking
ea help
  • EA_Lanna's avatar
    EA_Lanna
    9 days ago

    Hi 0rb1t_ttv​,

    Ok, I think I understand. You wanted to link your PlayStation account to your Steam account, but accidentally linked it to your EA account instead? And the message is telling you you can't unlink it for another 6 months from the EA account. 

    Let's revisit your initial question now that we know more about what you're experiencing:

    0rb1t_ttv wrote:

    i cant unlink my sony account before the set date is their a way i can fix it

    No, there is no way to speed up the 6-month timer. It needs to timeout, so it will be 6 months before you can remove that link. 

     

    0rb1t_ttv wrote:

    when i went to link my sony account with my steam

    You may still be able to link your PSN account to your Steam account, depending on the connection options the games offer. 🤔What game is this for? Can you load it up and go to its Settings page to see the connection options? It can sometimes help to have a visual on things; if you could pop up a screenshot of what it details (and block out your personal info), that would be great.

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
24 days ago

Hi 0rb1t_ttv​,

0rb1t_ttv wrote:

i messed up the account linking

Sorry to hear that. Could you share a bit more? What happened that you feel the account linking got messed up?

0rb1t_ttv wrote:

i cant unlink my sony account before the set date

I'm not sure I understand what 'set date' means. Were you seeing a timer of some sort? Could you share an image? It might help to get a visual on things.

0rb1t_ttv wrote:

is their a way i can fix it

Please let us know the answers to those questions and we'll do do our best to share helpful advice 0rb1t_ttv​. 

- EA_Lanna

0rb1t_ttv's avatar
0rb1t_ttv
Seasoned Newcomer
24 days ago

when i went to link my sony account with my steam it did the worng one because my sony account has all my proggess on it 

 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hi 0rb1t_ttv​,

    Ok, I think I understand. You wanted to link your PlayStation account to your Steam account, but accidentally linked it to your EA account instead? And the message is telling you you can't unlink it for another 6 months from the EA account. 

    Let's revisit your initial question now that we know more about what you're experiencing:

    0rb1t_ttv wrote:

    i cant unlink my sony account before the set date is their a way i can fix it

    No, there is no way to speed up the 6-month timer. It needs to timeout, so it will be 6 months before you can remove that link. 

     

    0rb1t_ttv wrote:

    when i went to link my sony account with my steam

    You may still be able to link your PSN account to your Steam account, depending on the connection options the games offer. 🤔What game is this for? Can you load it up and go to its Settings page to see the connection options? It can sometimes help to have a visual on things; if you could pop up a screenshot of what it details (and block out your personal info), that would be great.

    - EA_Lanna

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