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kin21kiiqfcx's avatar
kin21kiiqfcx
Rising Newcomer
2 months ago
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URGENT: Account Hacked - Email/Password Changed - Unable to Access.

Please help me urgently. An unauthorized third party has hacked my account, changing the associated email address and password, which has locked me out. I possess valid evidence confirming that the a...
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ea help
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kin21kiiqfcx's avatar
kin21kiiqfcx
Rising Newcomer
2 months ago

I submitted a report through EA support several days ago, but I haven't received any email or message updating me on the progress. What should I do now? My account has been used for no less than 10 years, and I would be devastated to lose it.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    If your case shows as in progress then it means that the team is still working it. 

    Darko

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