Forum Discussion

826qi7dhjl1u's avatar
826qi7dhjl1u
Rising Newcomer
9 days ago
Solved

Verification code not sending

Hello, I am writing this post because I still have not received the verification code for my main account in my email inbox. I had to create a new account with a different email address to be able t...
account info
ea help
login issue
  • EA_Darko's avatar
    EA_Darko
    3 days ago

    Hey 826qi7dhjl1u​ I'd recommend taking a look here and opening a case with our live support team: https://help.ea.com/

    They can help with account based issues as we are unable to do so here.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 days ago

Hey, did you manage to get this fixed or it still an issue for you? 

Darko

  • 826qi7dhjl1u's avatar
    826qi7dhjl1u
    Rising Newcomer
    3 days ago

    It's still the same, I still haven't received the email from EA in my inbox, including in my spam and blocked emails, it's not there.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      3 days ago

      Hey 826qi7dhjl1u​ I'd recommend taking a look here and opening a case with our live support team: https://help.ea.com/

      They can help with account based issues as we are unable to do so here.

      Darko

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