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AFPV86's avatar
AFPV86
Newcomer
4 days ago

Verify your identity

Im not receiving the identity code on my e-mail.  What can I do because any modification needs the code.
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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
3 days ago

Hey AFPV86​,

Are the emails being routed to your spam or trash folders by any chance?

Also, maybe a long shot, but is it possible that you have a different email address on your EA account than the one you're checking? If so (or if you have any other emails in general) I'd recommend checking those instead.

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