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AFPV86's avatar
AFPV86
Newcomer
1 day ago

Verify your identity

Im not receiving the identity code on my e-mail. 

What can I do because any modification needs the code.

accessibility

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hey AFPV86​,

    Are the emails being routed to your spam or trash folders by any chance?

    Also, maybe a long shot, but is it possible that you have a different email address on your EA account than the one you're checking? If so (or if you have any other emails in general) I'd recommend checking those instead.

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