Wasn't shown option to buy kit bundle so bought separately, now want bundle

I'm getting really frustrated at this point. I went to buy the new kits today and I had heard mention of a bundle before going to do so. When I logged on, I saw one available, but it was much pricier than I expected ($45, I think?) That's when I saw it included the Royalty and Legacy expansion, which I already own. Thinking the bundle didn't apply to me because of this, I bought the packs separately.

Now I see there IS a bundle with just the kits (again, I was NOT shown this earlier before buying both kits, just the one big bundle) and you get bonus items with it. So that means, not only did I overpay, but I didn't get all the items. I'm honestly less concerned about price and more about not getting all the items (I've always preordered/bought bundles and received bonus items before, so it just bugs me I'm missing something.)

I tried looking into refunds to possibly refund the kits and buy the bundle after but I didn't see any option to refund them (I've already launched the game to check that the purchase went through, but I haven't really play with the kits yet.)

So, yah. Now I'm wondering what my options are to get these items that don't require me to spend another $10, Also, I'm sorry if this is the wrong place to post, I have no idea where to post this. I also tried the "Contact Us" button on the support pages but it brings up a chat window that just shows a prompt and gives an error whenever I reply.