Why Does EA’s Anti-Cheat Block Virtual Machines Like Shadow PC?

So let me get this straight—EA actively blocks Shadow PC, a paid cloud service, while allowing GeForce Now? And the best response I get from support is, “We do not anticipate changes regarding VM environments”? That’s it?

Let’s break this down:

I PAID for these games. They are MINE. Yet, because I use a cloud PC instead of a physical one, I am locked out?
GeForce Now is allowed, but Shadow PC isn’t? What exactly is the difference in security risk? There is NO logical reason for this.
Other anti-cheat systems handle VMs just fine, but EA refuses to put in the effort? This is pure laziness, NOT a technical limitation.
I have tested every possible workaround. Nothing works. And every EA response is the same useless corporate answer.

If EA is going to keep blocking PAID users from playing their own games, they need to:

PROVIDE a legitimate reason why Shadow PC is blocked. Stop hiding behind vague “we don’t support VMs” excuses.
ACTUALLY give a solution. Either support Shadow PC or create an alternative that doesn’t force users into GeForce Now.
STOP IGNORING THIS ISSUE. We are PAYING CUSTOMERS. Our money is just as valid as those playing on physical PCs.
I expect a REAL response, not another copy-paste of “GeForce Now is supported, but other VM environments are not.” FIX THIS.

please fix it!!!

Ea, please fix it!!!

I only signed in to say this: Screw EA. You’ve consistently proven yourselves to be one of the most anti-consumer companies in gaming, and somehow, you keep finding new lows.

Your reliance on always online DRM and bloated launchers has made playing the games I paid full price for a nightmare. I spent $70 on a game I couldn’t even access because of your broken systems. And now, with your latest anti-consumer moves, it’s clear you're not just out of touch; you’re openly hostile to your own player base.

Don’t worry about banning my account, or do I don't really care either way. I’ve got no shortage of ways to access your games without your trash launcher. Piracy is looking more like a public service at this point. And trust me, I’ll be making sure people know how easy it is to bypass your nonsense.

I’m genuinely rooting for the downfall of this company and the people running it. You’ve earned every bit of bad press, every boycott, every loss. EA has been the face of corporate greed in gaming for years. Congrats on staying on brand.