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iB-A-D_ATTITUDE's avatar
iB-A-D_ATTITUDE
Seasoned Newcomer
5 months ago

Wrong EA Account Linked to Playstation Account

Over 10 years ago I created a EA account with my high school email which was then linked to my playstation account. I have since lost access to that email as it has been deleted and I no longer can access that EA account. I now want to unlink my old EA account from my playstation account and link it to my new EA account which I have access to. I'm trying to play the Battlefield beta tomorrow and need to be able to access my EA account linked to my playstation in order to do so. Is anyone able to get me in direct contact or link to a EA support member. I've seen the only way to solve my problem is to start a chat and have them unlink my old EA account for me. The problem is I can not find a direct chat method anywhere and need to figure this out quickly. 

account linking
ea help

5 Replies

  • iB-A-D_ATTITUDE's avatar
    iB-A-D_ATTITUDE
    Seasoned Newcomer
    5 months ago

    I understand that but doing that only allows by email. I've seen everyone else be able to get on live chat on website with a support agent. That's what I'm trying to do. I want to talk to someone on live chat. 

  • Nrgninjaops's avatar
    Nrgninjaops
    Rising Newcomer
    5 months ago

    Bro im so upset as well it's accidentally linked the wrong account and I now cant play battlefield 6 early access due to this problem and nobody is answering 😭😭i cant get rid of the linked account either and i need to but thats on i believe an old ps4 that I no longer have idk wtf to do!!!!

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    iB-A-D_ATTITUDE​ the live chat is only available for some specific topics. If you select "Update EA Account" as the topic, you should get the option to start a chat. 

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