Forum Discussion

MvHWraith's avatar
MvHWraith
Seasoned Newcomer
3 days ago
Solved

Wrongfully banned

Hi. 

I thought I would try this as my last restort. 
I played Apex Legends since release until 2020 ish. I then took a break from gaming that lasted over 1  year. 
When I finally bought a computer again and picked up gaming I was going to get back to Apex Legends againg.

BUT to no avail. I could not log in to my account and I contacted support saying my accound was banned. I have no idea when or why this happend. EA could NOT say why.  And I have never intentionally broke the EULA or anything. I mean a perm ban without warning has to be some pretty serious violation done?

I kept asking and begging for this to be fixed as it has to be some mistake or that my account have been hacked. I´d spent ALOT of money on that account. And since I was not playing for a year when the ban happend I thought EA would be more helpful. But NO

They pretty much stole my account and all the money I spent.

The weird thing is that when I try to reset password. I get a reset mail in Chinese? Im from Sweden. So that amplifies that I was hacked? But EA wont answer me or take this in to considiration...

I think it was 2021 or 2022 I realised my account was banned. And I have tried getting an exsplanation from EA since. 

Thanks for reading and excuse my english grammar :)

Any tips or tricks would be appreciated. Or should I just face the $3000 loss? :(

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!2,790 PostsLatest Activity: 4 minutes ago