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DJ-NAVYGames's avatar
DJ-NAVYGames
Seasoned Newcomer
26 days ago

Psn connected to wrong ea account by accident.

Please help!

i connected my psn account to the wrong ea account and now it won’t let me disconnect till 16-03-2026.

this happend by accident and it needed to be a different ea account.

now i lost all my previous ea sports fc ultimate team progress and can’t reconnect to my other account for the release of ea fc 26 tonight!

PLEASE HELP ME EA AND DISCONNECT MY PSN FROM MY ACCOUNT, SAFETY REASONS ARE NONSENSE FOR THIS YOU CAN VERIFY BY MAIL AND PHONE NUMBER THAT THE ACCOUNT IS MINE!

PLEASE HELP ME DISCONNECT MY PSN!

3 Replies

  • BadBreakDown01's avatar
    BadBreakDown01
    Seasoned Newcomer
    26 days ago

    i have a similar issue. I lost access to the EA account linked to my PSN, so when I try to start up skate. it tries to connect to my old account. I've been in contact with ea-help 3 times the past 2 days to try and unlink the account, but I'm not able to. this means I'll never be able to play any EA games (online) ever again 

  • DJ-NAVYGames's avatar
    DJ-NAVYGames
    Seasoned Newcomer
    26 days ago

    Terrible company.

    doesn’t give a **bleep** about their regular customer, only care about the big and important ones.

    last thing i ever did or bought from ea what a terrible service and terrible company.

    never again.

  • I have excactly the same issue with Battlefield.

    i was invited to playtest BF6 on the 19.09.25 on ps5

    Have two EA accounts wasnt sure which one of them had access to BF6 download on PS5.

    i was able to download the game but had no server connection so i was assuming, it must have been the other account.

    guess what i was wrong i lost all my progress in every BF i cant even finish the Bf2042 free pass to get the BF6 rewards.

    i have contacted support they dont seem to care the employee told me to wait 6 months until the 18.03.2026 to relink my original account.

    i asked him if my save files will be stored he said yes I hope so that this is the case…

    i told him in that case i wont be able to play Bf6 on release he said just create another account I told him never i wont do that i will have to start from scratch again and i want to keep my stat chronology.

    I have never felt the incompetency of EA so far until now to be honest i feel myself fooled as a customer I am speechless….. i just wanted to test BF6 after the second beta weekend anf give feedback now i cant even play the game for 6 months ?? Have never seen such i dont care politics at any support Department not even sure if it was AI

    I will try it again another day..

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