Forum Discussion

Khaime's avatar
Khaime
2 years ago
Solved

[Bug] HUD info missing

The game works just fine untill I get to the great cliffs. Once I get here and want to load the autosaved file I will load with no HUD appearing. I can not see health bar, spirit bar, mission info, j...
tales of kenzera zau
technical issues
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey everyone, 

    Updating this thread as ToK: Zau has had its first Patch 1.1 drop today.

    • Please note, this patch is currently only live on PlayStation®5, Xbox Series X|S, and PC and will be coming to Nintendo Switch at a later date.

    While not calling out I wanted to check if there were any changes to this issue. Grab the update reload your game and save to see if the issue reported here has continued.

    Thanks and I hope you're enjoying Kenzera!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago
Hi @Khaime, Would it be possible to get a screenshot or video of when your HUD disappears?

Khaime's avatar
Khaime
2 years ago

Hello,

so I started the game all over again to record it for you but somehow the bug didn't appear now. However I still made a video and you can see when I load the previous saved slots the HUD isn't there (please watch the full record). No clue, why it works now or why it didn't before. 

Here is a link to the record https://youtu.be/h94Qn8CEnZ8

I also attached screenshot of the HUD missing. 

Anyway, all good now so far, thank you for assistance

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @Khaime, Thanks for this, sharing it with the team.

    To confirm on the corrupted save do you always get the short intro "My story begin..."?

    • Khaime's avatar
      Khaime
      2 years ago
      @EA_Illium Oh yea, I do. The one which works fine loads instantly.
      • HeavenlyJourney's avatar
        HeavenlyJourney
        2 years ago

        I got this same exact bug soon after reaching The Great Cliffs quick travel point. I didn't notice when it happened exactly, but not I no longer have the HUD.

        Some additional UI elements such as New Codex Entries and characters dialogues still appear, but others such as Echoes dialogues do not.

    • dgirdy's avatar
      dgirdy
      2 years ago

      Hi, I have been having the same issue as well. My HUD disappears around the time I encounter the little girl that is singing (I believe around the great cliffs). I have tried clearing my system cache and uninstalling and reinstalling the game. Nothing works. I am on PS5 btw

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey everyone, 

    Updating this thread as ToK: Zau has had its first Patch 1.1 drop today.

    • Please note, this patch is currently only live on PlayStation®5, Xbox Series X|S, and PC and will be coming to Nintendo Switch at a later date.

    While not calling out I wanted to check if there were any changes to this issue. Grab the update reload your game and save to see if the issue reported here has continued.

    Thanks and I hope you're enjoying Kenzera!

About EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,559 PostsLatest Activity: 4 days ago