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Cata48's avatar
Cata48
3 years ago

Game will not launch, problem with ea app communicating with steam

Bought Wild Hearts through steam and having the same issues to where the game will look like it's loading up, pop up the link2ea window, and then pop up the ea app screen only to stop loading the gam...
wild hearts
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @Cata48 To confirm have you linked your EA and Steam accounts? Also to check do you have the EA App installed?

Cata48's avatar
Cata48
3 years ago

@EA_Illium I just found something as well when trying to use origin to play wildhearts when looking through the programdata/origin/logs. It shows .html file when clicked on loads to google and shows code statement saying "Could not find the getTableData request function in loaded library. This only affects Denuvo v2 and has no effect when using a newer version ." Then next line of code ends with the statement "license signature is good." I don't know if that has to do with trying to use origins even though it prompts you to upgrade to the ea app or if its the game but just thought I might throw that out there to see if you or anybody else can shed some insight. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi Everyone, 

    Thanks so far to everyone for letting us know what you are running into. 

    We have recently released an update to Wild Hearts and have made various updates to the EA App. I wanted to confirm with everyone in this thread if you were still running into this issue?

    If so please let us know the following:

    Would it be possible to get more information on this?

     

    • Platform(Xbox, PSN, Epic, EA app, Steam):
    • PSN ID/Gamertag:
    • Are you getting an error message?
    • Have you recently linked or unlinked accounts?
    • Does any other account on the device have this issue? 
    • Where you able to play previously or have you made in progress in Wild Hearts?
    • If on PC, please share a DxDiag and an EA app Error ID

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

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